1. Introduction
Welcome to Elaj Ghar, a telemedicine platform that connects qualified medical professionals with patients seeking virtual healthcare services. By registering as a doctor on this platform, you agree to abide by the following Terms & Conditions. These terms ensure professional conduct, patient safety, compliance with legal and ethical medical standards, and the smooth functioning of telemedicine services.
2. Eligibility & Registration
- Doctors must possess a valid medical degree and a current practicing license issued by a recognized medical authority.
- Verification of credentials, including degrees, licenses, and certifications, is mandatory before approval.
- Doctors must provide accurate professional details, including specialization, experience, and availability.
- The platform reserves the right to **approve, reject, or revoke** a doctor’s registration if they fail to meet the eligibility criteria.
3. Professional Conduct & Compliance
- Doctors must adhere to medical ethics and guidelines set forth by their respective medical regulatory bodies.
- Consultations should be conducted with professionalism, respect, and clear communication.
- Doctors are prohibited from misrepresenting qualifications, providing misleading medical advice, or prescribing unnecessary treatments.
- Any form of misconduct, harassment, or unethical behavior may lead to immediate suspension or legal action.
4. Consultation Guidelines
- Doctors are responsible for providing accurate, evidence-based medical advice to patients.
- Online consultations should supplement but not replace necessary physical examinations.
- If a patient requires an in-person consultation, the doctor must clearly communicate this necessity.
- Prescriptions must comply with applicable telemedicine and pharmaceutical laws.
- Doctors must maintain consultation records as per healthcare regulations and store them securely.
5. Fees & Payment Terms
- Consultation fees are either pre-set by Elaj Ghar or mutually agreed upon.
- Payments will be processed on a periodic basis (weekly/monthly) after necessary deductions, including service fees and applicable taxes.
- Doctors must provide valid banking/payment details for smooth transactions.
- Refund policies (if applicable) will be governed by the platform’s refund policy.
6. Confidentiality & Data Protection
- Doctors must maintain strict patient confidentiality and comply with data protection laws, including GDPR and HIPAA (if applicable).
- Patient records should only be accessed for consultation purposes and should not be shared without explicit consent, except when legally required.
- The platform ensures encrypted communication to protect consultation data and maintain privacy.
- Any breach of patient confidentiality will result in termination and potential legal consequences.
7. Intellectual Property Rights
- Any content, medical advice, or information shared through Elaj Ghar remains the intellectual property of the doctor but is licensed to the platform for use in providing healthcare services.
- Doctors are prohibited from using Elaj Ghar’s trademarks, logos, or brand name for personal promotions without explicit permission.
8. Liability & Disclaimers
- Elaj Ghar acts solely as a facilitator and is not responsible for the medical advice or treatment provided by doctors.
- Doctors are solely responsible for their medical decisions and the outcomes of their consultations.
- Elaj Ghar is not liable for disputes between doctors and patients but may mediate conflicts if necessary.
- The platform reserves the right to suspend accounts if there are verified complaints or malpractice claims against a doctor.
9. Indemnification
- Doctors agree to indemnify and hold harmless Elaj Ghar, its affiliates, and partners from any claims, damages, or liabilities arising from medical malpractice, legal disputes, or regulatory violations.
- This indemnity includes but is not limited to legal fees, settlements, and compensation claims.
10. Termination & Suspension
- Elaj Ghar reserves the right to suspend or terminate a doctor’s account in the following circumstances
- Non-compliance with ethical, professional, or legal standards.
- Verified complaints of misconduct or malpractice from patients.
- Failure to provide updated licensing or credential information when requested.
- Doctors may voluntarily terminate their association with the platform by providing prior written notice.
- Any pending payments will be settled according to the platform’s policies upon account termination.
11. Amendments & Updates
- Elaj Ghar reserves the right to update or modify these Terms & Conditions periodically.
- Doctors will be notified of any significant changes, and continued use of the platform after updates implies acceptance of the revised terms.
12. Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of Pakistan.
- Any disputes arising from these terms shall be resolved through arbitration or legal proceedings within the jurisdiction of Pakistan.
13. Contact & Support
For any queries or support, please contact us at:
📧 Email: elajgharservices@gmail.com
📞 Phone: +92-311-1999955
By registering and using the Elaj Ghar platform, you acknowledge and agree to comply with these Terms & Conditions.