We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at elajgharservices@gmail.com. You will receive an acknowledgement and instructions to send the return. Other than the damage in shipping, customers have to pay for shipping the returned item.
You can always contact us for any return question at elajgharservices@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Alternatively, you can contact us below.
Email: elajgharservices@gmail.com
Phone: +92 311 1999955
Physical address: Elaj Ghar House #02, Opposite Byco Pump, Main Bara Road Peshawar, Pakistan.